Effective Date: 8th day of August, 2022
This policy explains how Newstyler Pty Ltd (ACN 108 277 327) (We, Our or Us) collect, store, use, disclose, maintain and destroy Personal Information. In this policy We refer to an individual as You or Your unless talking about all individuals generally.
We comply with the Privacy Act 1988 (Cth) as amended (Act) including the Australian Privacy Principles (APPs). The APPs govern the way in which We collect, use, disclose, store, secure and destroy your Personal Information.
A copy of the APPs may be obtained from the website of the Office of the Australian Information Commissioner (OAIC). Contact details for the OAIC are provided at the end of this policy.
What Is Personal Information
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. Examples of Personal Information We collect include names, addresses, email addresses, and telephone numbers. Personal Information may include ‘sensitive information’ about an individual.
Sensitive Information means Personal Information relating to a person’s racial or ethnic origins, religion, education, occupation, trade union or other professional or trade association membership, sexual orientation, sexual practices, criminal record, and information about a person’s health or biometrics, or a person’s biometric templates.
In general, We do not collect Sensitive Information.
How Is Personal Information Collected?
We normally collect Personal Information about an individual directly from the individual. We may do this by asking the individual to register an account, complete a form (e.g. an order form), asking them to respond to a request for information or in the course of discussions with them.
We may also collect Personal Information automatically when individuals interact with Us. This may include:
- Information collected when an individual visits Our website, including information about their web browser, cookies, information about what links are clicked and time spent on the website.
- Information collected when an individual telephones Us, including their telephone number where available by caller ID.
We may also receive Personal Information about individuals from third parties. We will only do so where this is lawful and fair, and where it is not reasonably practicable for Us to acquire that information directly from the individual.
Cookies And Other Technologies
Whose Personal Information Do We Collect?
We do not normally collect Personal Information about individuals who simply visit Our website. Individuals are welcome to remain anonymous or use a pseudonym in these circumstances.
We collect Personal Information about Our customers and prospective customers to enable us to deliver goods and services to them and to maintain Our relationship with them.
We also collect Personal Information about contractors, potential contractors and potential employees to enable Us to determine whether to engage them, to work with them effectively and to maintain Our relationship with them.
We may collect Personal Information from other individuals, in which case We will take reasonable steps to ensure they are aware of what Personal Information is collected and the purpose of collection.
How Is Personal Information Stored?
We may store Personal Information We collect about individuals in either soft or hard copy, or both. We take reasonable steps to ensure there is no unauthorised access to or misuse of this information while We store it.
We take appropriate security measures to protect Your Personal Information from unauthorised access, disclosure, alteration, or destruction.
We store Personal Information as regular business records. These may be destroyed when no longer required. Records of transactions are normally kept for seven years.
How Do We Use Personal Information?
We only use Personal Information for the purpose for which it is collected or for related purposes. We only use Sensitive Information for the purpose for which it is collected or for directly related purposes, unless the individual agrees otherwise, or the use or disclosure is allowed by law.
We may use some Personal Information for direct marketing but will always provide a simple opt-out mechanism and honour an individual’s request to not receive direct marketing materials from Us.
By using Our website, You will be deemed to consent to Our use of Your Personal Information for the following purposes:
a. processing Your order;
b. tracking and reporting to You on progress of Your order;
c. communication with You generally and providing information or services requested by You;
d. protecting against fraud or error;
e. complying with legal or government requirements
f. to fulfil any requests from You or for purposes that would be reasonably apparent to the average person at the time we collect it.
When Do We Disclose Personal Information To Others?
We will only disclose Personal Information to others for the purpose for which it is provided or a related purpose (for example, information may be given to a contractor to enable a payment to be processed or an order to be delivered).
We generally do not sell, transfer, or otherwise disclose Personal Information to third parties. However, We may disclose Your Personal information to trusted third party providers to process Your order or deliver information or content to You. Examples may include credit card processing and providing customer service.
We may disclose Personal Information to others where required or authorised by law, for example in response to a court order or police investigation.
We may anonymise and aggregate your personal information with other information. We may do this for use and disclosure of the anonymous data to assist us in determining purchasing preferences and patterns, and to improve our product and service offerings.
How Can An Individual Access Or Correct Personal Information We Hold About Them?
Individuals can request access to the Personal Information We hold about them by contacting Our privacy officer using the details listed below. There is no fee for requesting access to Personal Information but We may choose to charge a reasonable fee to provide access to that information.
We will normally permit an individual to access their Personal Information, however if for some reason We do not We will explain why We have made that decision. We will normally respond to all requests within 30 days.
If an individual wishes to update the information We hold about them they can do so by contacting Our privacy officer on the details listed below. There is no fee for requesting correction of Personal Information, but We may choose to charge a reasonable fee to correct that information. We will normally respond to all requests within 30 days.
Changes To Our Policy
We may change this policy from time to time, including for the purpose to comply with any changes to the Act. Any updated versions of this policy will be posted on our website and will be effective from the date of posting.
How Can An Individual Complain About Potential Or Actual Breaches Of Their Privacy?
If you have any queries or a concern regarding your privacy, please contact Our privacy officer using the details below. We will investigate all complaints and usually provide a response within 30 days.
The Privacy Officer
Newstyler Pty Ltd
Post: PO Box 302, Moonah TAS 7009
Office Of The Australian Information Commissioner
Individuals may also make complaints about breaches of the Privacy Act (including if they are not satisfied with Our handling of their privacy) to the Office of the Australian Information Commissioner. Their details are:
Post: GPO Box 5218, SYDNEY NSW 2001
Phone: 1300 363 993
Further information is available from the OAIC at https://www.oaic.gov.au